Please confirm the following content and submit your inquiry upon agreeing to the handling of personal information.

Inquiries

1. 1.We will do our best to respond to your inquiries as quickly as possible, but please understand that it may take some time depending on the nature of the inquiries, such as inquiries requiring investigation, specialized or advanced inquiries, or complaints.
2. 2.We will not respond to sales, slander and libel, requests to respond to questionnaires or surveys and for donations, or other inquiries that are not directly related to the ENEOS Materials Group’s business.

Handling of Personal Information

1. 1.We will use the name, contact information, and other personal information of the customer who submits inquiries or questions via the contact form on this website or telephone, etc. only for the purposes of responding to such inquiries or questions and providing information.
2. 2.If inquiries or questions are related to the Group’s companies, business partners, agencies, distributors, and other parties, please understand that we may disclose the name, contact information, and other personal information of the customer to the relevant company in order to provide appropriate responses.
3. 3.For details, please see our Privacy Policy.

Confirmation of Disclosure of Personal Information

1. 1.The name, contact information, and other personal information of the customer may be disclosed to the Group’s companies, business partners, etc. in order to provide appropriate responses to inquiries or questions.